The objective of the Backup and Restore Procedure is to set in place strategies to ensure the secure backup and recovery of important operations data that is stored on the dedicated tape libraries. The data to backup includes all management data files, company sensitive files, engineering staff documents, raw customer data, databases which contain all customers information.
The strategies in place should be robust enough to ensure the recovery of data in any circumstances including catastrophic hardware or software failure. Data can be destroyed by system malfunction, human errors or intentional means. Adequate backups will allow data to be readily recovered as necessary.
The ongoing availability of important data is critical to the operation of the business. In order to minimize any potential loss or corruption of this data, infrastructure staff responsible for providing and operating administrative applications needs to ensure that data is adequately backed up by establishing and following an appropriate data backup and archive procedures.
Operational aspects of Information Lifecycle Management (ILM) include general procedures as backup and data protection, restore, archiving and long term retention and other day-to-day processes and procedures necessary to manage storage architecture.
1.1 PROCEDURE OWNER
1.3 APPLICABLE REGULATIONS
1.4 RELATED [COMPANY] NORMS AND PROCEDURES
1.6 AUDIENCE AND SCOPE
1.7 DOCUMENT SUPPORT
2. DEFINITIONS & ABBREVIATIONS
3. WORK-FLOW DESCRIPTION
3.1 TECHNOLOGY OVERVIEW
3.3 PROCESSES OVERVIEW
4. RESPONSIBILITIES MATRIX / TASKS DETAILS
4.1 INFRASTRUCTURE OPERATIONS MANAGER
4.2 TSM ADMINISTRATOR
4.3 TSM OPERATOR
4.4 OPERATING SYSTEM ADMINISTRATOR
4.5 DATABASE ADMINISTRATOR
4.6 APPLICATION ADMINISTRATOR
4.7 BUSINESS OWNER
5. INDICATORS/ REPORTING SYSTEM
7. FINAL CONSIDERATIONS
7.1 DISCIPLINARY ACTIONS AGAINST PROCEDURE VIOLATION
7.2 DOCUMENT REVISION
Adequate Capacity Management Policy must be defined and implemented at the Company, in order to be possible to correctly monitor the performance of the existing or future Company systems, to forecast their future evolution and identify possible bottlenecks.